AI Voice Agent
AI phone agent that answers calls, qualifies leads, and books appointments around the clock. Below are every essay and field note we have published on this topic, newest first.
Why AI Voice Agents Outperform Old-School IVR Phone Trees
Press 1 for sales, press 2 for support. Phone trees were a 1990s compromise. Here is why AI voice agents now beat IVR on every metric that matters.
Apr 21, 20266 min readWhy Missed Calls Are Quietly Killing Your Pipeline
Most businesses lose 30 to 50 percent of their inbound leads to voicemail. Here is why that happens, and what we have learned from replacing the old phone tree with an AI voice agent.
Apr 8, 20266 min readWhat a Good AI Voice Agent Actually Sounds Like
Most voice demos you hear online are staged. Here is what the real conversations sound like once the scripts stop helping and the caller goes off-script.
Mar 24, 20267 min readWhy 24/7 Call Coverage Is the Single Biggest ROI Lever
The math on night and weekend calls is brutal. Most businesses leak 30 to 50 percent of their inbound revenue outside business hours. Here is why that changes with AI.
Mar 18, 20265 min readCalendar Booking Is the Real Conversion Point
The end of the call is where most agents break down. Getting someone from conversation to confirmed appointment is its own engineering problem.
Mar 9, 20265 min readWhen Not to Use an AI Voice Agent
We sell these things for a living, but they are not right for every call. Here are the situations where a human still wins, and where we tell clients not to buy from us.
Feb 18, 20265 min read