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Privacy Policy

Effective Date: February 1, 2026

Agaro ("we," "us," or "our") operates the website agaro.ai and provides AI-powered business automation services. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our platform, or engage with our services. By accessing or using our services, you agree to the terms of this Privacy Policy and our Terms of Service.

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Account registration information such as your name, email address, phone number, and company name
  • Billing and payment information, including credit card details and billing addresses
  • Communications you send to us via email, contact forms, or customer support channels
  • Business data you upload or input into our platform, including customer records, call logs, and workflow configurations
  • Survey responses, feedback, and testimonials you choose to share

1.2 Information Collected Automatically

When you access our website or platform, we automatically collect certain technical information, including:

  • Device information such as your IP address, browser type, operating system, and device identifiers
  • Usage data including pages visited, features used, time spent on pages, and navigation paths
  • Log data such as access times, referring URLs, and server response codes
  • Location data derived from your IP address at a city or regional level

1.3 Information from Third Parties

We may receive information about you from third-party sources, including analytics providers, advertising networks, social media platforms (when you interact with our social accounts), and business partners who refer you to our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our AI automation services and platform
  • To process transactions, send billing confirmations, and manage your account
  • To communicate with you about service updates, new features, security alerts, and support inquiries
  • To personalize your experience and deliver relevant content and recommendations
  • To analyze usage patterns and improve our website, services, and customer experience
  • To detect, investigate, and prevent fraud, abuse, and security incidents
  • To comply with legal obligations and enforce our Terms of Service
  • To train and improve our AI models using aggregated and anonymized data

3. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: We engage trusted third-party companies to perform services on our behalf, such as cloud hosting, payment processing, email delivery, and analytics. These providers are contractually obligated to protect your data and may only use it to provide services to us.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change.
  • Legal Requirements: We may disclose your information if required by law, subpoena, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, prevent fraud, or ensure safety.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL) and at rest, access controls, regular security audits, and monitoring systems. While we strive to protect your data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage, and deliver targeted content. For detailed information about how we use cookies and your choices regarding them, please review our Cookie Policy.

6. Your Rights and Choices

6.1 For All Users

  • Access and review the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data, subject to legal and contractual obligations
  • Opt out of marketing communications at any time by clicking the unsubscribe link in our emails
  • Withdraw consent for data processing where consent is the legal basis

6.2 European Economic Area (GDPR)

If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to data portability, the right to restrict processing, and the right to object to processing based on legitimate interests. Our legal bases for processing include contractual necessity, legitimate interests, consent, and legal obligations.

6.3 California Residents (CCPA)

California residents have the right to know what personal information we collect, request deletion of their data, and opt out of the sale of personal information (though we do not sell personal data). California residents will not be discriminated against for exercising their rights under the CCPA.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

8. International Data Transfers

Our servers are primarily located in the United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required, to protect your data during international transfers.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16 without parental consent, we will promptly delete such information.

10. Third-Party Links and Services

Our website and platform may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after the effective date of the updated policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Agaro
11240 Waples Mill Rd #404
Fairfax, VA 22030, USA
Email: privacy@agaro.ai