Sell the stock.
Deliver the promise.
Manage sales orders, reservations, deliveries, and customer returns. Follow the operational work behind a fulfilled customer order.
- Draft
- Confirmed
- Partially delivered
- Delivered
Order lines3 items · Oct 19, 2026
Ordered
94
On the sales order
SO 1041
Reserved
8
Held for shipping
DL 2052 · Backorder open
Delivered
86
Left the warehouse
DL 2051 · Delivered
Returned
4
Back in stock
RET 301 · Completed
-
Cedar fence post, 6 ft$11.50 each
40
0
40
4
-
Galvanized hinge set$18.00 each
24
8
16
0
-
Deck screws, 5 lb box$27.50 each
30
0
30
0
Reserved is what is still held for shipping: ordered less delivered.
Where the sale meets the shelf.
Sales is part of the inventory capability, connecting customer demand to stock reservations and physical delivery.
The sale is the start of the handoff.
- Open ordersAwaiting delivery
- 2
- Draft ordersNot confirmed yet
- 1
- Pending deliveriesDrafted or ready in the warehouse
- 2
- Customer returnsReverse a delivery back into stock
- 1
The fulfillment flow.
Three records run side by side, and stock moves with them. Filled stops are where the sample order is today.
-
01Sales Orders
Sales orders
Create the customer’s stock order and follow its state through the sales workflow.
SO 1041 · Partially delivered
- Draft
- Confirmed Stock reserved
- Partially delivered
- Delivered
Deliver
-
02Deliveries
Reservations and deliveries
Keep reserved quantities connected to the deliveries that fulfill the order.
DL 2051 · DeliveredDL 2052 · Backorder open
- Ready
- Picked
- Packed
- Shipped Stock moves posted
- Delivered
New customer return
-
03Customer Returns
Returns and operational reporting
Review customer returns and the order and delivery breakdowns in the Sales area.
RET 301 · Completed
- Draft
- Completed Stock put back
In practice, the work is three steps.
-
Create the sales order
Choose the customer and stock they are purchasing.
-
Prepare and deliver
Follow reserved stock into the delivery workflow.
-
Review fulfillment
Inspect delivered quantities, remaining work, and any customer returns.
Make sales yours.
-
Quote follow up
A workflow creates a task after a quotation is sent so nobody waits on silence.
-
Order created alert
Tell the warehouse the moment a sales order is created.
-
Sales pipeline your way
Rename and recolor opportunity stages in Studio.
Controls around sales
-
Workflows and automations
Start a workflow when a quotation is sent or accepted, or a sales order is created. Connect it to your email, chat and the apps you already use.
See Workflows -
Roles and permissions
Every paid planDecide who can see, create and change sales, down to records and fields, with custom roles.
See Users and Roles -
Agaro Agent
Ask about your sales in plain language. The Agent asks before it changes a record, and it works within your permissions.
Meet Agaro Agent -
Your own custom modules
Scale and upWhen sales needs a neighbour Agaro does not ship, build a module with your own fields, workflows and records in Studio.
See custom modules -
App Builder
Every paid planBuild a website, document, slides or internal app next to your sales, described in plain words.
See App Builder -
Open API and MCP
Scale and upConnect your own systems, or let Claude and other AI clients work inside Agaro with the same permissions.
Free covers one CRM user. Studio custom modules, AI agents, API and MCP, single sign on and multi company are on Scale and up. See plans and pricing. Agaro ERP is in Preview / Pilot, so you shape it directly with the product team.
Next to sales.
- Operations
Orders
Customer orders with their customer, items, and shipments in one record, plus online store channels such as Square. Add custom order fields in Studio.
- Operations
Products
One catalog of products with categories, variants, prices, and export. Orders, inventory, invoices, and your storefront use the same record. Add custom product fields in Studio.
- Operations
Inventory
Stock, value, movements, lots, serial numbers, expiry, kits, units of measure, cycle counts, reorder rules, safety stock, and forecasts across warehouses, with barcode scanning. Product records and warehouse activity stay connected.