SaaS & Custom Software
Bespoke AI solutions, custom agents, API development, and end-to-end system integration. Below are every essay and field note we have published on this topic, newest first.
When Off-the-Shelf Software Stops Fitting
You buy the SaaS. It works for a while. Then your business outgrows it and the tool starts holding you back. Here is how to know when that moment has arrived.
Apr 19, 20266 min readThe Hidden Cost of Owning 15 SaaS Tools
The subscription costs are only part of it. The real cost is the integration tax, the data tax, and the context switching tax. Here is the math.
Mar 29, 20266 min readWhy Custom Software Beats SaaS for Core Workflows
SaaS wins for commodity functions. It loses, badly, for the workflows that are actually specific to your business. Here is how to tell which is which.
Mar 27, 20266 min readHow to Scope a Custom Build Without It Blowing Up
The default outcome of a custom software project is that it goes over budget, over time, and under expectations. Here is how we avoid that pattern.
Mar 6, 20266 min readWhy We Ship Boring Code
Every engineer wants to use the new framework. Your business does not. Here is why our custom builds use boring, proven, 10-year-old tools.
Feb 5, 20265 min readWhy Your SaaS Stack Is a Hidden Technical Debt
Each SaaS tool you add looks cheap. The stack together is expensive in ways that do not show up in the CFO's dashboard. Here is the real math.
Jan 22, 20265 min read