TRIGGER
Order-to-cash
4,128 runs · 99.9% success
RETAIL WORKFLOW AUTOMATION
Automate the Ops Work That Slows
Your Team Every Peak Season
Returns processing, reorder triggers, supplier PO confirmations, and refund approvals pile up during BFCM and holiday season. Workflow Automation removes the manual handoffs — rules run automatically based on order data, inventory thresholds, and SLA timers.
Request a Briefing Workflow Automation
Search modules, runs, intents… ⌘K
Dashboard
Operations summary across every workflow automation module deployed in your tenant — last 24 hours.
Overview
MODULES LIVE
6
workflow automation stack
EVENTS · 24H
2.8K
99.7% first-pass
CONTAINMENT
87%
in-band
AUDIT TRAIL
100%
replayable
OPERATIONS · LAST 24H
2,814 events handled
00:0004:0008:0012:0016:0020:00
MODULES · HEALTH
Workflows 1,400 Live
Runs 84,212 Live
Connectors 88 Watch
Human-in-the-loop 246 Watch
Observability 84.2K Live
Versions 12 · 7d Live
RECENT ACTIVITY
14:45
Workflows LIVE Order-to-cash — 4,128 runs · 99.9% success
14:38
Runs SUCCESS RUN-9442 · order-to-cash — 4 steps · 1m 48s
13:31
Connectors HEALTHY Salesforce — Service Cloud · 4.2M calls
13:24
Human-in-the-loop PENDING WF-841 · expense $4,200 — Awaiting controller
12:17
Observability SLOW RUN-9402 · onboarding — p95 4.2s · saga
12:10
Versions LIVE order-to-cash @ v18 — + retry policy on quota
OPERATE · WORKFLOWS
Workflows
Active workflows across your stack — multi-system processes with branching, retry, human-in-the-loop, and observability.
Overview
Active workflows
1,400
across 12 systems
Runs · 24h
84.2K
+0.4% vs avg
Success rate
99.7%
first attempt
Authoring · code
TS · Py
+ visual
PROCESS
1,400
Active workflows
BRANCH
84.2K
Runs · 24h
SINK
99.7%
Success rate
OPERATE · RUNS
Runs
Every run, every step, every input/output captured — replayable from last checkpoint, not from the top.
Overview
Total · 24h
84,212
+0.4%
Failures
252
auto-retried
Replayed
12
from checkpoint
Avg duration p95
14.2s
cross-workflow
TRIGGER
RUN-9442 · order-to-cash
4 steps · 1m 48s
PROCESS
84,212
Total · 24h
BRANCH
252
Failures
SINK
12
Replayed
CONNECT · CONNECTORS
Connectors
300+ pre-built connectors plus a generic HTTP/SOAP/SQL/Kafka layer. Native Salesforce, NetSuite, Slack, Jira, GitHub, ServiceNow.
Overview
Connectors live
88
across stack
Calls · 24h
12.4M
all signed
Auth health
100%
all green
Drift detected
2
schema
TRIGGER
Salesforce
Service Cloud · 4.2M calls
PROCESS
88
Connectors live
BRANCH
12.4M
Calls · 24h
SINK
100%
Auth health
OPERATE · HUMAN-IN-THE-LOOP
Human-in-the-loop
Pause for approval, request input, or hand off entirely — workflows wait patiently and resume when authorized.
Overview
Pending review
246
+12 vs target
Avg pickup time
38m
−4m wow
Auto-resumed
4,128
14d
SLA breaches
4
this week
TRIGGER
WF-841 · expense $4,200
Awaiting controller
PROCESS
246
Pending review
BRANCH
38m
Avg pickup time
SINK
4,128
Auto-resumed
QUALITY · OBSERVABILITY
Observability
Every step traced, every input and output captured, every failure investigable from a single pane of glass. OpenTelemetry-native.
Overview
Traces · 24h
84.2K
OTel exported
Tail-sampled
5%
plus failures
Avg duration
142ms
p95 480ms
Datadog feed
Live
tenant-scoped
TRIGGER
RUN-9402 · onboarding
p95 4.2s · saga
PROCESS
84.2K
Traces · 24h
BRANCH
5%
Tail-sampled
SINK
142ms
Avg duration
QUALITY · VERSIONS
Versions & deploys
Workflows live in source control, deploy through CI/CD, and migrate in-flight executions across versions safely.
Overview
Versions deployed
12 · 7d
all green
Open PRs
4
review
In-flight migrations
482
safe
Rollbacks
0
last 30d
TRIGGER
order-to-cash @ v18
+ retry policy on quota
PROCESS
12 · 7d
Versions deployed
BRANCH
4
Open PRs
SINK
482
In-flight migrations
Flow · vendor-invoice-approval Designer
Draft
Deploy agent
Live designer · 9 nodes · 11 edges
P. Reyes Wiring…
Capabilities
What workflow automation actually does for retail & e-commerce.
01
Durable execution
Workflows survive restarts, network failures, and downstream outages. Replay from last checkpoint, not from the top.
02
Human-in-the-loop
Pause for approval, request input, or hand off entirely — the workflow waits patiently and resumes when authorized.
03
Retry & compensation
Configurable backoff, jitter, and saga-style compensation for actions that need to be unwound on failure.
04
Observability built in
Every step traced, every input and output captured, every failure investigable from a single pane of glass.
05
AI nodes as first-class
Drop a model call into a workflow with the same rigor as any other step — typed inputs, evaluated outputs, fallback paths.
06
Versioned & promotable
Workflows live in source control, deploy through CI/CD, and migrate in-flight executions across versions safely.
Specifications
Engineered to a standard, not a slogan.
Connectors
300+
Salesforce, NetSuite, Slack, Jira, GitHub, ServiceNow, plus a generic HTTP/SOAP/SQL/Kafka layer.
Execution
Durable, distributed
Built on a workflow engine designed for hours-to-weeks-long executions.
Throughput
Millions/day
Horizontally scaled. Per-workflow concurrency configurable.
Observability
Full trace per run
OpenTelemetry-native; integrates with Datadog, New Relic, Honeycomb.
Authoring
Code or visual
Author in TypeScript, Python, or a visual editor. All three target the same engine.
SLA
99.95%
High-availability SLA on Enterprise tier.
Related Services
Modules that compose with this one.
Frequently Asked Questions · Workflow Automation for Retail & E-commerce
What retail & e-commerce buyers ask about workflow automation
— before they sign.
Return requests are ingested from your storefront, email, or returns portal and triaged by automation rules — instant approval within policy, hold queue for exceptions, fraud-flag for anomalous patterns. Label generation, inventory re-receipt, and refund trigger all happen without agent intervention. You configure the policy thresholds; the system executes them at any volume.
A scoped pilot runs about 30 days. Full production cutover is typically 8–12 weeks, including integration with the systems retail brands and e-commerce operators already run, plus the handoff and escalation flows your team expects.
Yes. Agaro is SOC 2 Ready and HIPAA Ready, with role-based access controls, encryption at rest and in transit, per-deployment data isolation, and full audit logging — so the deployment meets the security bar retail brands and e-commerce operators are held to.
Deploy workflow automation
for your retail & e-commerce team.
A 30-day pilot will show you the integration shape, the operator experience, and the audit trail your team will ask about — delivered by a senior engineering team that ships AI to production for retail brands and e-commerce operators.
Begin Pilot