Stop Losing Revenue to Unanswered
Cart and Product Questions
Cart abandonment spikes when shoppers can't get fast answers on sizing, shipping windows, or return policies. Our Conversation Bot deploys on Shopify, your DTC site, and Amazon storefront to resolve questions instantly and push hesitant buyers to checkout.
Request a BriefingDashboard
Operations summary across every conversation bot module deployed in your tenant — last 24 hours.
Live conversations
Active sessions across web, WhatsApp, Slack, Teams, SMS — same brain, every surface.
Channels
Per-channel response styling and escalation policy. Same brain underneath, surface-tuned per channel.
Knowledge sources
Indexed documents, ticket histories, and product specs — RAG with citations users can click.
Intents & tags
Production intents and tags learned from conversations. Drift-aware, with one-click re-cluster.
Live-agent handoffs
Smooth transfers with one-paragraph summary, draft reply, and the model's recommended next steps.
Eval suites
Continuous evaluation against historical conversations. Regressions surface before they ship.
What conversation bot actually does for retail & e-commerce.
Grounded in your knowledge
Retrieval over your documents, ticket history, and product specs — with citations the user can click through to verify the source.
Multi-channel parity
Same brain, every surface. The conversation that started on the website continues seamlessly in WhatsApp three days later.
Intent clarification
When a request is ambiguous, the agent asks one targeted clarifying question rather than guessing and apologizing later.
Live-agent handoff
Smooth transfer to a human with a one-paragraph context summary, draft reply, and the model's recommended next steps.
Refusal that's appropriate
Out-of-scope requests are declined with a routing recommendation, not a generic 'I can't help with that.'
Continuous evaluation
An evaluation harness runs against historical conversations after every model update — regressions surface before they ship.
Engineered to a standard, not a slogan.
Modules that compose with this one.
What retail & e-commerce buyers ask about conversation bot
— before they sign.
Deploy conversation bot
for your retail & e-commerce team.
A 30-day pilot will show you the integration shape, the operator experience, and the audit trail your team will ask about — delivered by a senior engineering team that ships AI to production for retail brands and e-commerce operators.
Begin Pilot