STUDENT CHATBOT FOR EDUCATION

A 24/7 advisor bot students and parents
actually trust

Prospective students research at 11 pm. Parents question tuition bills on weekends. Current students panic about add/drop deadlines mid-term. Agaro's Conversation Bot connects to your SIS, financial aid system, and knowledge base to give accurate, contextual answers at any hour — in the student's language.

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Conversation Bot
All channels Last 24h

Dashboard

Operations summary across every conversation bot module deployed in your tenant — last 24 hours.

Overview
MODULES LIVE
6
conversation bot stack
EVENTS · 24H
2.8K
99.7% first-pass
CONTAINMENT
87%
in-band
AUDIT TRAIL
100%
replayable
OPERATIONS · LAST 24H HANDLED ESCALATED
2,814 events handled
00:0004:0008:0012:0016:0020:00
MODULES · HEALTH 6 live · tap a row to inspect
Live conversations 128 Live
Channels 8 Live
Knowledge sources 14 Watch
Intents & tags 142 Live
Live-agent handoffs 24 Live
Eval suites 12 Live
RECENT ACTIVITY Live feed · updated 1m ago
14:45
Live conversations RESOLVING CONV-12388 · web — "How do I update my plan?"
14:38
Channels LIVE Web widget — agaro.ai/help
13:31
Knowledge sources SYNCED Confluence — agaro · product
13:24
Intents & tags LIVE rx_refill_intent — pharmacy queue
12:17
Live-agent handoffs PENDING PICKUP CONV-12386 · slack — "SSO reset · 3 attempts"
12:10
Eval suites PASS support-faq.v18 — 420/420 · 0 regressions
OPERATIONS · LIVE CONVERSATIONS

Live conversations

Active sessions across web, WhatsApp, Slack, Teams, SMS — same brain, every surface.

Overview
Active sessions
128
+24 vs avg
First-contact resolve
74%
+3 pts
Avg turns
3.1
on target
CSAT (30d)
4.6
/ 5
U
CONV-12388 · web 1m
"How do I update my plan?"
Resolving ↳ 2 turns
A
Agaro 2m
"Refund for order #4421"
Cited ↳ 3 turns
U
CONV-12386 · slack 3m
"Reset my SSO"
Live agent ↳ transferred
A
Agaro 4m
"Hours of operation?"
Resolved ↳ 1 turn
OPERATIONS · CHANNELS

Channels

Per-channel response styling and escalation policy. Same brain underneath, surface-tuned per channel.

Overview
Channels live
8
all healthy
Daily volume
4,128
across surfaces
Latency p95
480ms
first token
Cross-channel
36%
sessions resumed
U
Web widget 1m
agaro.ai/help
Live ↳ 2,108 sessions
A
Agaro 2m
+1 ··· 2841
Live ↳ 614 sessions
U
Slack 3m
agaro-support
Live ↳ 482 sessions
A
Agaro 4m
agaro · ops
Live ↳ 402 sessions
KNOWLEDGE · KNOWLEDGE SOURCES

Knowledge sources

Indexed documents, ticket histories, and product specs — RAG with citations users can click.

Overview
Sources
14
connected
Documents
8,402
indexed
Avg citations
2.4
per answer
Drift detected
2
rerank queued
U
Confluence 1m
agaro · product
Synced ↳ 1,402 docs
A
Agaro 2m
tickets · resolved
Synced ↳ 4,128 tickets
U
SharePoint 3m
engineering wiki
Synced ↳ 812 pages
A
Agaro 4m
ops runbooks
Drift ↳ 94 pages
KNOWLEDGE · INTENTS & TAGS

Intents & tags

Production intents and tags learned from conversations. Drift-aware, with one-click re-cluster.

Overview
Intents
142
+3 wow
Tagged sessions
94%
+1.2 pts
New intents · 7d
4
review
Confidence avg
0.91
p95 0.78
U
rx_refill_intent 1m
pharmacy queue
Live ↳ 482/wk
A
Agaro 2m
nurse line · triage
Live ↳ 128/wk
U
billing_intent 3m
auth + dispute
Live ↳ 94/wk
A
Agaro 4m
live agent · 1.2s
Live ↳ 12/wk
OPERATIONS · LIVE-AGENT HANDOFFS

Live-agent handoffs

Smooth transfers with one-paragraph summary, draft reply, and the model's recommended next steps.

Overview
Handoffs · 24h
24
12% of sessions
Context attached
100%
every transfer
Avg time-to-pickup
38s
−12s w/w
Re-asked basics
0%
never
U
CONV-12386 · slack 1m
"SSO reset · 3 attempts"
Pending pickup ↳ 00:18
A
Agaro 2m
"Billing dispute · escalate"
Picked up ↳ AE Marsh
U
CONV-12366 · sms 3m
"Cancel my plan"
Picked up ↳ Retention
A
Agaro 4m
"Out of coverage area"
Pending pickup ↳ 00:42
QUALITY · EVAL SUITES

Eval suites

Continuous evaluation against historical conversations. Regressions surface before they ship.

Overview
Suites
12
in CI
Pass rate
98.2%
+0.4 pts
Cases
4,128
curated
Regressions · 14d
0
clean
U
support-faq.v18 1m
420/420 · 0 regressions
Pass ↳ 4m 12s
A
Agaro 2m
94/94 · 0 regressions
Pass ↳ 1m 48s
U
red-flag-handoff.v6 3m
36/36 · 0 regressions
Pass ↳ 0m 38s
A
Agaro 4m
1,402/1,402 · 0 leaks
Pass ↳ 6m 18s
Channels · Acme Bank 8 surfaces · 1 brain
Draft Deploy agent
Live channels · 6 in production · 2 in pilot
M. Derek Editing…
Capabilities

What conversation bot actually does for education.

01

Grounded in your knowledge

Retrieval over your documents, ticket history, and product specs — with citations the user can click through to verify the source.

02

Multi-channel parity

Same brain, every surface. The conversation that started on the website continues seamlessly in WhatsApp three days later.

03

Intent clarification

When a request is ambiguous, the agent asks one targeted clarifying question rather than guessing and apologizing later.

04

Live-agent handoff

Smooth transfer to a human with a one-paragraph context summary, draft reply, and the model's recommended next steps.

05

Refusal that's appropriate

Out-of-scope requests are declined with a routing recommendation, not a generic 'I can't help with that.'

06

Continuous evaluation

An evaluation harness runs against historical conversations after every model update — regressions surface before they ship.

Specifications

Engineered to a standard, not a slogan.

Channels
Web, WhatsApp, Slack, Teams, SMS, IG, FB, Email
Per-channel response styling and escalation policies, sharing one underlying brain.
Knowledge
RAG with citations
Indexes Confluence, SharePoint, Google Drive, Notion, Zendesk help center, and PDF/HTML uploads.
Languages
27 production-grade
Same coverage as Voice Agent. Auto-detection per session.
Latency
First token under 600ms
Streaming responses with progressive rendering for long answers.
Audit
Reasoning-trace replay
Every retrieval and every reasoning step logged and replayable.
Pricing
Per-conversation or per-seat
Volume tiers from 10K to 1M+ conversations per month.
Frequently Asked Questions · Conversation Bot for Education

What education buyers ask about conversation bot
— before they sign.

The bot pulls live data from your SIS and catalog feeds rather than relying on a static knowledge base. When registration windows open or a deadline shifts, the bot reflects the change immediately. You can also push policy updates through an admin panel without retraining the model, so staff own the source of truth.
A scoped pilot runs about 30 days. Full production cutover is typically 8–12 weeks, including integration with the systems schools, universities, and education providers already run, plus the handoff and escalation flows your team expects.
Yes. Agaro is SOC 2 Ready and HIPAA Ready, with role-based access controls, encryption at rest and in transit, per-deployment data isolation, and full audit logging — so the deployment meets the security bar schools, universities, and education providers are held to.

Deploy conversation bot
for your education team.

A 30-day pilot will show you the integration shape, the operator experience, and the audit trail your team will ask about — delivered by a senior engineering team that ships AI to production for schools, universities, and education providers.

Begin Pilot